General Terms and Conditions
Introduction
Welcome to Searchbrook hosted by Channl! These Terms and Conditions ("Terms") govern your use of our website searchbrook.mychannl.com (the "Site") and any services provided through the Site. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site.
The relationship between Fans, Creators, and Channl
Channl is an online platform that connects Creators with their Fans. A Creator is a person (or group of people, company, association, partnership, or other form of undertaking, or their representative) who creates and/or distributes creative, cultural, or other content, or otherwise engages with supporters of their activities. Fans are people who seek to engage with or follow the activities of a Creator, including to purchase content from them or otherwise provide financial support for their activities. Channl provides an online platform which facilitates many forms of interaction by and between Creators and Fans, including processing financial transactions associated with that interaction. Channl acts as an intermediary platform, and is not responsible for the activities of any Creators, Fans, or any other third parties on the platform, or any interactions between them, whether financial or otherwise.
1. Acceptance of Terms
By accessing and using the Site, and any of the services (together with the Site, the “Services”) offered by Channl (including its parents, subsidiaries, affiliates, agents, representatives, consultants, employees, officers, and directors—collectively, “Channl,” “we,” or “us”), you accept and agree to be bound by these Terms and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site.
You are also agreeing to our Privacy Policy and Cookie Policy, and agreeing to follow any other rules on the Site, including the Community Guidelines and User Generated Content Policy, all of which are incorporated in these Terms by reference.
2. Eligibility
You must be at least 18 years old to use the Site. By using the Site, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are under the age of 18 but over the age of 12 you may use this site only with the consent of your parent or legal guardian.
3. User Accounts
  • Registration: To access certain features of the Site, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
  • Account Security: You are responsible for safeguarding your password and any activities or actions under your account. You agree to notify us immediately of any unauthorized use of your account.
  • Account Restrictions:You may not impersonate anyone else, or choose a username which is offensive or infringes on any trademarks. You may not register multiple accounts, and your account is not transferrable. If you do not adhere to these requirements we may terminate, block, or otherwise limit your account.
  • Termination:You may terminate your account at any time by contacting us. These Terms and Conditions, including our rights to any User Generated Content, survive the termination of an account.
4. User Conduct
You agree not to use the Site to:
  • Post, upload, or distribute any content that is unlawful, defamatory, obscene, harmful, or otherwise objectionable.
  • Violate any applicable laws or regulations.
  • Infringe upon the intellectual property rights of others.
  • Engage in any activity that disrupts or interferes with the Site or the servers and networks that host the Site.
  • Use automated systems or software to extract data from the Site for commercial purposes.
You also agree to comply with the more detailed Community Guidelines and User Generated Content Policy, which are incorporated by reference into these Terms and Conditions
5. Content Ownership and Use
  • User Content: You retain ownership of any content you post, upload, or otherwise make available through the Site ("User Content"). By making User Content available, you grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use, display, distribute, modify, and reproduce your User Content in connection with the Site.
  • Prohibited Content: You agree not to post or share any User Content that is defamatory, obscene, harmful, or infringes upon the rights of others. We reserve the right to remove any User Content that violates these Terms or is otherwise objectionable.
6. Intellectual Property Rights
The Site and its original content, features, and functionality are owned by Searchbrook and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
7. Purchases, Payments, and Refunds
Channl enables fans (you) to make purchases from Creators, including digital content available for download and streaming through the Service, physical goods or merchandise including personalised or one-off merchandise, recurring subscriptions, experiences, or to contribute to Creator crowdfunding campaigns (each a ”Purchase”). Transactions under this Agreement are facilitated by Channl and our third-party payment processors.
  • Payment: If you make a Purchase through the Site, you agree to provide current, complete, and accurate billing information. You authorize us to charge your payment method for the total amount of your purchase plus any indicated fees, charges, and applicable taxes.
  • Fulfilment of Purchase: Creators are responsible for the fulfilment of any Purchase made through the site. Inquiries regarding any purchase should be directed to the responsible Creator. Channl is not responsible for the fulfilment of any Purchase.
  • Third-Party Payments: If your Purchase involves a payment to a third party, you authorise Channl to transfer that amount on your behalf.
  • Refunds: Purchases of digital content, subscriptions, and crowdfunding are final upon completion of the transaction, and not eligible to be refunded. All other Purchases are the responsibility of the Creator, who is solely responsible for any refund requests. Channl does not hold funds related to Purchases on Creators’ behalf, does not guarantee Creators’ work, and does not offer refunds
  • Taxes and import duties: We are not responsible for any import duties or taxes due in regard to products shipped internationally, which are the responsibility of the Fan.
  • Chargebacks: You agree not to issue any chargeback or otherwise seek to reverse a transaction through your bank or a third-party payment processor (a “Chargeback”) without first contacting us to resolve the dispute. You will be liable for any fees, costs, or penalties incurred by us where you have initiated a Chargeback without first contacting us to resolve the dispute, which are separate to, and may be larger than, the transaction amount in dispute.
8. Termination
We reserve the right to terminate or suspend your account and access to the Site, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Site will immediately cease.
9. Personal Information
Fan Personal Information – Use by Channl: Please refer to our Privacy Policy for details on how we collect, use, share, and safeguard personal information. We require each Creator to agree to the terms outlined in the next section of this Agreement. However, you acknowledge that Channl has no control over Creators’ use of personal information about Fans, such as your email address, country of residence, and zip/postal code (“Fan Information”). You further acknowledge and agree that Channl will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the Creator’s use of such Fan Information. We may use your personal information to recommend to you other Creators on our platform, or content they create, which we believe that you may find interesting.
Fan Personal Information – Use by Creators: In connection with certain features of the Service, including requiring that Fans provide Creators with their email addresses and other personal information to access the free download option, you may collect certain types of Fan Information. Creators acknowledge and agree that they will not disclose, rent, or sell any Fan Information to any third party. Creators will use the Fan Information only in connection with the Creator’s mailing list or a subscription to the Creator (“Creator Subscription”), to provide fans with general information and news about the Creator, such as upcoming shows, new music, or other content delivered in connection with your Creator Subscription. Creators further agree that any email or other communication sent to the Creator’s mailing list or in connection with the Creator Subscription will comply with email marketing laws and include a mechanism by which the recipient can unsubscribe from the mailing list, along with clear instructions on how to do so (i.e., a functioning “opt-out” mechanism). Creators will promptly implement a recipient’s request to opt-out of receiving emails from you and will not send any further emails to such opting-out recipient.
10. Disclaimers and Limitation of Liability
  • Disclaimer: The Site is provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the Site's operation or the information, content, materials, or products included on the Site.
  • LIMITATION OF LIABILITY: TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER Searchbrook OR CHANNL will BE BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE SITE OR FROM ANY INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON OR SOLD THROUGH THE SITE. IF APPLICABLE LAW DOES NOT PERMIT THE EXCLUSION OF LIABILITY, THEN THE LIABILITY OF Searchbrook OR CHANNL TO A FAN WILL BE LIMITED TO DIRECT DAMAGES ONLY AND WILL NOT EXCEED (IN AGGREGATE) ONE-HUNDRED U.S. DOLLARS ($100.00). The limitation under this clause will not apply to claims for death or bodily injury caused by Channl's negligence or for fraud.
11. INDEMNIFICATION
YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS SearchbrookAND CHANNL, ITS AFFILIATES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS FROM AND AGAINST ANY CLAIMS, LIABILITIES, DAMAGES, LOSSES, AND EXPENSES ARISING OUT OF OR IN ANY WAY CONNECTED WITH YOUR ACCESS TO OR USE OF THE SITE, YOUR VIOLATION OF THESE TERMS, OR YOUR INFRINGEMENT OF ANY THIRD-PARTY RIGHTS.
12. Governing Law
These Terms will be governed and construed in accordance with the laws of California, United States of America, without regard to its conflict of law provisions. The parties consent to exclusive jurisdiction and venue in the United States Federal Courts or state courts located in Los Angeles, California.
13 Dispute Resolution and Arbitration
Since Channl is not the buyer or seller in any transaction between you and a Creator, and is not the agent of either party for any purpose, Channl does not have the duty to resolve any disputes between participants related to or arising out of any Purchase. Creators are individually responsible for compliance with all consumer rights laws applicable to their sales, including EU and UK Consumer Rights Laws.
Pre-arbitration dispute resolution: For any and all disputes, claims, or controversies you may have against Searchbrook, and/or Channl (“Disputes”), whether pursued in court or arbitration, you must first give us an opportunity to resolve the Dispute informally by contacting us through this email address: legal@channl.com with the following information: (1) your name, (2) your address and email address, (3) a written description of your claim, and (4) a description of the specific relief you seek. If we do not resolve the Dispute within forty-five (45) days after receiving your notification, then you may pursue resolution of the Dispute in arbitration.
Binding Arbitration:Any dispute arising from or relating to the subject matter of this Agreement will be finally settled by arbitration in Los Angeles County, California, using the English language, in accordance with the Arbitration Rules and Procedures of Judicial Arbitration and Mediation Services, Inc. (“JAMS”) then in effect. The arbitration will be conducted by one commercial arbitrator with substantial experience in resolving intellectual property and commercial contract disputes, selected from the appropriate list of JAMS arbitrators in accordance with the Arbitration Rules and Procedures of JAMS. The prevailing party in the arbitration will be entitled to reimbursement of its reasonable expenses (including reasonable attorneys’ fees, expert witness fees, and all other expenses) incurred in connection with the arbitration. Judgment upon the award rendered by the arbitrator may be entered in a court having jurisdiction, or application may be made to such a court for judicial acceptance of any award and an order of enforcement, as applicable. Channl will have the sole right, at its discretion, to join together similar disputes for joint arbitration. Notwithstanding the above, each party will have the right to institute an action in a court of proper jurisdiction for injunctive or other equitable relief pending a final decision by the arbitrator.
14. Integration and Severability.
These Terms constitute the entire agreement between you, Searchbrook, and Channl with respect to the Service and use of the Site, superseding all prior or contemporaneous communications and proposals (whether oral, written, or electronic) between you, Searchbrook, and Channl regarding the Site. If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable. The failure of either party to exercise any right provided will not be deemed a waiver of any further rights.
15. Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Site after those revisions become effective, you agree to be bound by the revised terms.
These Terms may be translated into another language for your convenience; however, in the event of a conflict between the English version and any translations, the English version will be binding.
16. Notice for California Users
Under California Civil Code Section 1789.3, users of the Service from California are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted (a) via email at dca@dca.ca.gov; (b) in writing at: Department of Consumer Affairs, Consumer Information Division, 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834; or (c) by telephone at (800) 952-5210 or (800) 326-2297 (TDD). Sacramento-area consumers may call (916) 445-1254 or (916) 928-1227 (TDD).
17. Contact Us
If you have any questions about these Terms, please contact us at:
Searchbrook
legal@channl.com
1600 Rosecrans Avenue, Media Center, 3rd Floor
Manhattan Beach, California 90266
Cookie Notice
Introduction
Welcome to Searchbrook hosted by Channl! This Cookie Notice explains how Searchbrook ("we," "us," "our") uses cookies and similar technologies on our website searchbrook.mychannl.com (the "Site"). By using the Site, you consent to the use of cookies as described in this notice.
What are Cookies?
Cookies are very small text files that are stored on your computer when you visit a website. We use cookies for a variety of purposes and to enhance your online experience on our website (for example, to remember your account login details).
You can change your preferences and decline certain types of cookies to be stored on your computer while browsing our website. You can also remove any cookies already stored on your computer, but keep in mind that deleting cookies may prevent you from using parts of our website.
Types of Cookies We Use
We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from.
  1. Strictly Necessary Cookies These cookies are essential to provide you with services available through our website and to enable you to use certain features of our website. Without these cookies, we cannot provide you certain services on our website.
  2. Functional Cookies These cookies are used to provide you with a more personalized experience on our website and to remember choices you make when you use our website. For example, we may use functionality cookies to remember your language preferences or remember your login details.
  3. Tracking Cookies These cookies are used to collect information to analyze the traffic to our website and how visitors are using our website. For example, these cookies may track things such as how long you spend on the website or the pages you visit which helps us to understand how we can improve our website for you. The information collected through these tracking and performance cookies do not identify any individual visitor.
  4. Targeting Cookies These cookies are used to show content that is likely to be of interest to you based on your browsing habits. These cookies, as served by our content partners, may combine information they collected from our website with other information they have independently collected relating to your web browser's activities across their network of websites. If you choose to remove or disable these targeting cookies, you will still see third party content but it may not be relevant to you.
Third-Party Cookies
In addition to our own cookies (First Party Cookies), we may also use various third-party cookies to report usage statistics of the Site, and deliver functionality on the Site. These third-party cookies are governed by the respective privacy policies of the third-party service providers.
List of Cookies Used
TypeFirst/Third PartyCookie IdBrief Purpose/ExplanationDuration
cookie typeFirst or Third Party1cookie explanationcookie duration
Your Choices Regarding Cookies
You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences through the Site’s cookie banner or by following the instructions provided in your browser. Most browsers allow you to:
  • View and delete cookies stored on your device
  • Block cookies from certain sites or all sites
  • Clear all cookies when you close your browser
Please note that if you choose to block or delete cookies, this may affect your experience on the Site and some features may not work as intended.
Changes to This Cookie Notice
We may update this Cookie Notice from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this notice periodically to stay informed about our use of cookies and related technologies.
Contact Us
If you have any questions about our use of cookies or this Cookie Notice, please contact us at:
Searchbrook
legal@channl.com
1600 Rosecrans Avenue, Media Center, 3rd Floor
Manhattan Beach, California 90266
Community Guidelines
Welcome to Searchbrook hosted by Channl!
Our community thrives on creativity, collaboration, and respect. To ensure a positive and supportive environment for all members, we've established the following Community Guidelines. By usingSearchbrook, you agree to adhere to these guidelines.
1. Respect and Courtesy
  • Treat all members with kindness and respect.
  • Avoid engaging in hate speech, harassment, bullying, or any form of discriminatory behavior.
  • Respect differing opinions and foster a constructive dialogue.
2. Content Standards
  • Ensure all content you post complies with applicable laws and our policies.
  • Do not share content that is obscene, offensive, or harmful.
  • Avoid posting content that is false, misleading, or intended to deceive.
3. Intellectual Property
  • Only upload content that you own or have the right to share.
  • Respect the intellectual property rights of others.
  • Do not post copyrighted material without permission from the copyright owner.
4. Privacy
  • Respect the privacy of others. Do not share personal information without consent.
  • Protect your own privacy by avoiding sharing sensitive personal information.
5. No Spam or Self-Promotion
  • Avoid posting repetitive, irrelevant, or excessively promotional content.
  • Engage with the community genuinely and avoid spamming.
6. Safety and Security
  • Do not engage in or promote illegal activities.
  • Avoid sharing content that promotes violence or self-harm.
  • Report any suspicious activity or violations of these guidelines to our support team.
7. Collaborate Constructively
  • Provide constructive feedback and support to fellow creators.
  • Engage in collaborations that are mutually respectful and beneficial.
8. Appropriate Use of Features
  • Use the website’s features as intended.
  • Avoid exploiting loopholes or engaging in activities that disrupt the community or website’s functionality.
  • Do not scrape the website or access its features via automated means, such as scripts or bots.
9. Account Responsibility
  • You are responsible for all activity that occurs under your account.
  • Keep your account information secure and do not share your login details with others.
10. Reporting and Enforcement
  • Report any content or behavior that violates these guidelines.
  • Understand that we may remove content or take action against accounts that breach these guidelines.
11. Consequences for Violations
  • Violations of these guidelines may result in content removal, temporary suspension, or permanent banning from the platform.
  • We reserve the right to take appropriate action to maintain the safety and integrity of the community.
12. Updates to Guidelines
  • These guidelines may be updated periodically. Please review them regularly to stay informed about our community standards.
Contact Us
If you have any questions about our use of cookies or this Cookie Notice, please contact us at:
Searchbrook
legal@channl.com
1600 Rosecrans Avenue, Media Center, 3rd Floor
Manhattan Beach, California 90266
User Generated Content Policy
Introduction
Welcome to Searchbrook hosted by Channl! We are thrilled to provide a platform where creators and supporters can connect and share content. To ensure a positive experience for everyone, we've established the following guidelines and policies regarding user-generated content ("UGC"). By using our website, you agree to comply with these guidelines.
1. Ownership and Rights
  • By posting content on Searchbrook, you affirm that you own the rights to the content or have obtained all necessary permissions and licenses from the rightful owner(s).
  • You retain ownership of the content you post. However, by posting on Searchbrook, you grant us and our partner Channl a non-exclusive, royalty-free, worldwide license to use, display, distribute, modify, and reproduce your content in connection with the operation of the website and promotion of our services.
2. Content Standards
  • All content must comply with applicable laws and our policies.
  • Do not post content that is obscene, offensive, defamatory, or harmful.
  • Avoid sharing content that is false, misleading, or intended to deceive.
3. Intellectual Property
  • If you believe that your intellectual property rights have been infringed, please refer to our Notice and Takedown policy for reporting procedures.
  • Respect the intellectual property rights of others. Do not post copyrighted material without permission from the copyright owner.
4. Privacy
  • Respect the privacy of others. Do not share personal information without consent.
  • Protect your own privacy by avoiding sharing sensitive personal information.
5. Prohibited Content
  • Do not post content that promotes hate speech, violence, or discrimination.
  • Do not post content that promotes illegal activities or self-harm.
  • Spam, irrelevant, or excessively promotional content is prohibited.
6. Content Moderation
  • We reserve the right to review, moderate, and remove any content that violates these guidelines or our policies.
  • We may suspend or terminate accounts that repeatedly violate our content policies.
7. Reporting Violations
  • If you encounter content that violates these guidelines, please report it to our support team for review.
  • We take reports seriously and will take appropriate action to address any violations.
8. Consequences for Violations
  • Content that violates these guidelines may be removed without prior notice.
  • Accounts that repeatedly violate our content policies may face temporary suspension or permanent banning from the platform.
9. Updates to This Notice
  • We may update this User Generated Content Notice from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
  • We encourage you to review this notice periodically to stay informed about our content policies.
Contact Us
If you have any questions about our use of cookies or this Cookie Notice, please contact us at:
Searchbrook
legal@channl.com
1600 Rosecrans Avenue, Media Center, 3rd Floor
Manhattan Beach, California 90266